COVID-19 Prevention Policy
Please help to eliminate the spread of COVID-19, click here for more information about the virus and how to protect yourself and others.
Because we are an e-commerce based business located in a private building that is not open to the public, we are able to continue be open while taking extra precautions like:
- Social Distancing
- Regular sanitation of work surfaces and hands.
- Wearing protective gear like masks and gloves during the packing process.
- All in-studio events have been postponed until further notice, and we are not allowing any customers to to enter our work space for pick-ups until further notice.
- All pick-ups must be conducted briefly, outside of the building and at a distance.
Processing Times:
As of 10/20/20 you can expect a processing time of 5-7 business days on most orders, and 1-2 business days on all products marked "ready to ship". Please allow additional time for personalized or custom order products.
Shipping Times:
We ship all packages via CANADA POST Service. The speed in which your package is shipped depends upon the shipping service you choose and pay for at checkout.